Terms of service

Terms of Service

Last Updated: June 2026

Welcome to Lulu's Boutique. By accessing or using our website, placing an order, or interacting with our services, you agree to be bound by these Terms of Service. Please read them carefully before making a purchase.

1. General Information

Lulu's Boutique ("we," "us," or "our") provides women's apparel, accessories, and related products through our website. We reserve the right to update, modify, or replace any part of these Terms of Service at any time without prior notice.

By using our website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

2. Product Information

We strive to display product descriptions, colors, sizing, and images as accurately as possible. However, we cannot guarantee that your device's display will accurately reflect product colors.

All products are subject to availability. We reserve the right to discontinue products or limit quantities at any time.

3. Pricing and Payment

All prices are listed in U.S. Dollars (USD).

We reserve the right to change pricing at any time without notice. In the event of a pricing error, we reserve the right to cancel or refuse any order placed at the incorrect price.

Payment must be received before an order is processed and shipped.

4. Order Acceptance

After placing an order, you will receive an order confirmation email. This confirmation does not guarantee acceptance of your order.

We reserve the right to refuse, cancel, or limit any order for any reason, including suspected fraud, inventory issues, or errors in pricing or product information.

5. Shipping

Orders are processed within the timeframe stated on our website.

Once an order has been shipped, Lulu's Boutique is not responsible for delays caused by shipping carriers, weather conditions, or circumstances beyond our control.

Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrectly entered addresses.

6. Returns and Exchanges

Please refer to our Return Policy for detailed information regarding eligibility, return windows, store credit, exchanges, and non-returnable items.

Lulu's Boutique reserves the right to refuse returns that do not meet our return requirements.

7. Promotions and Discount Codes

Promotional codes may not be combined unless otherwise stated.

We reserve the right to modify, cancel, or refuse promotional offers at any time.

Discounts have no cash value and cannot be applied to previous purchases.

8. Intellectual Property

All content on this website, including logos, graphics, photographs, product descriptions, text, and branding, is the property of Lulu's Boutique and may not be copied, reproduced, distributed, or used without written permission.

9. User Conduct

You agree not to:

Use the website for unlawful purposes.
Interfere with website security or functionality.
Submit false information.
Attempt to gain unauthorized access to the website or customer information.

10. Limitation of Liability

To the fullest extent permitted by law, Lulu's Boutique shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Our maximum liability shall not exceed the amount paid for the product giving rise to the claim.

11. Disclaimer

All products are provided "as is" without warranties of any kind, either express or implied, except as required by applicable law.

We do not guarantee uninterrupted access to our website and may suspend or modify services at any time.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

13. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to conflict of law principles.